1. What is Xplorepondy?
Xplorepondy is a tourist-centric platform that helps travelers discover Puducherry through curated local experiences, guided tours, personalized itineraries, and trusted local services — all in one place.
2. Who can use Xplorepondy?
Xplorepondy is for everyone — solo travelers, couples, families, groups, and even long-stay visitors looking to explore Puducherry beyond the usual tourist spots.
3. What kind of experiences does Xplorepondy offer?
We offer:
- Heritage and cultural walks
- Food and café trails
- Nature and beach experiences
- Spiritual and wellness journeys
- Custom itineraries based on your interests
4. Do I need to book in advance?
Advance booking is recommended, especially during weekends and peak tourist seasons. However, some experiences may be available for same-day bookings depending on availability.
5. Are your guides and partners verified?
Yes. All our local guides, transport providers, and experience partners are carefully vetted to ensure quality, safety, and authentic local knowledge.
6. Can I customize my itinerary?
Absolutely. Xplorepondy specializes in personalized itineraries. You can choose experiences or let us design a custom plan based on your preferences, time, and budget.
7. Is Xplorepondy suitable for international tourists?
Yes. We cater to both domestic and international travelers. Select experiences and support services are available in multiple languages.
8. How do I make a booking?
You can book directly through our website/app or contact us via WhatsApp or email for assisted bookings and custom plans.
9. What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and selected digital wallets. Payment options may vary by experience.
10. What is your cancellation policy?
Cancellation policies vary depending on the experience and partner. Specific cancellation details are clearly mentioned at the time of booking.
11. Does Xplorepondy provide transport and accommodation?
We assist with transport bookings and accommodation recommendations through trusted partners. Availability depends on the selected experience.
12. Is Xplorepondy available year-round?
Yes. Puducherry is a year-round destination, and Xplorepondy operates throughout the year, with experiences tailored to seasonal conditions.
13. How does Xplorepondy support local communities?
We work closely with local guides, artisans, and businesses, ensuring fair partnerships and promoting responsible, sustainable tourism.
14. How can I contact Xplorepondy?
You can reach us via:
- 📧 Email: support@xplorepondy.com
- 📱 WhatsApp: +91-8610-405-607
- 🌐 Website: www.xplorepondy.com
15. I’m a local service provider. How can I partner with Xplorepondy?
We’d love to collaborate! Please contact us via email or the “Partner With Us” section on our website.